The reservation of the accommodations in the web camping3estrellas.com is carried out following the following steps:
1.- Accommodation selection
The User has on the website of 3 Star Camping, different spaces where to consult the accommodation offered.
When selecting a lodging, the reservation management window will open, in which the information corresponding to the accommodation will appear: Capacity, number and type of rooms, equipment and photographs. From this window the User will be able to continue selecting more accommodations through the different options at his disposal.
The selected accommodations are incorporated as “stays” into the reserve basket, allowing the user to access this by clicking on the text “My basket” (at the top right of the booking window next to the “Shopping Cart” icon) and check the accommodations that are part of your reservation cart.
If you want to delete any of the rooms, the user must go to “My basket”, select the room and mark the “Delete” button. In the same way, to increase the number of units to be reserved for each of the products, you must mark the “Duplicate this stay” button.
2.- Realization of the reservation
Once all the desired stays have been chosen, you can start the reservation process by clicking on the “Reserve” button, and you will be redirected to the booking management window. In which the following sections must be completed:
– Information of the stay: In this phase, the User will specify for each of the selected stays the number of people, vehicles, other additional services, promotions and observations about the stay.
In this section the calculated budget of the stay will be shown. The user will have the possibility to print said budget
– Introduction of personal data: once the information of the stay information has been provided, the User will go to the next section “Your data”, in which the user must provide their personal data necessary to make the reservation. Please read the personal data protection notice that appears in these conditions.
Also, in this window the partial and total budget will be shown for the selected stays, as well as the amount to be paid on account.
– Payment and summary. The summary of the selected stays, the price per accommodation and the total for all the stays and the amount to be paid on account will be shown. Prior to the payment of the reservation, the User may modify and / or correct errors in the introduction of the data by going back to the previous section “Information stay” and “Your data” or entering “My basket” to remove or add stays.
The User must make the payment of the amount to be paid on account by credit card, by clicking on the “Confirm your reservation” or “End your reservation” button. In this case, you must have accepted these General Conditions, which implies its irrevocable reading and acceptance.
The payment process is done through the Cyberpack payment platform of “La Caixa”. The User must provide the number, expiration date and secure identification code of his card. The issuer of the card will carry out the usual cardholder identification checks and, once identified, the transaction will proceed securely.
Once the payment is made via, an order confirmation e-mail is sent.
3.- Confirmation of the reservation
After the online reservation process and receiving the reservation in our system, the User will receive a confirmation email. It is essential that during the reservation process the user indicate a valid email. If in 24 hours from the end of the reservation the User does not receive the confirmation, they must contact Camping 3 Estrellas through the means indicated in these General Conditions.